PokieFox Casino Cookies Policy

At PokieFox Online Casino, we are committed to being transparent about how we use cookies and similar tracking technologies on our website. This Cookies Policy explains what cookies are, how we use them across the pokiefox.com platform, and what choices you have regarding their use. By continuing to use our site — whether to access the PokieFox login page, explore our game library, or claim a PokieFox bonus — you consent to our use of cookies as described below.

What Are Cookies?

Cookies are small text files placed on your device when you visit a website. They allow us to recognise your browser, remember your preferences, and improve your overall experience. Here at PokieFox Casino, we use cookies to ensure our platform functions correctly and to provide you with a personalised, secure gaming environment. Cookies do not contain personal information such as your name or payment details on their own, but they may be linked to information we hold about you.

Why We Use Cookies

We use cookies for a number of important reasons across our platform. Our PokieFox Casino app and browser-based site rely on cookies to deliver a seamless experience whether you're playing on desktop or mobile. Specifically, we use cookies to:

• Keep you securely logged in during your session on the PokieFox login portal
• Remember your language preferences (English or Chinese Mandarin)
• Maintain your gaming session and cart or wallet state
• Detect and prevent fraudulent activity to protect your account
• Load the correct regional settings, including AUD currency display
• Ensure bonus offers such as the PokieFox no deposit bonus are correctly attributed to eligible accounts
• Analyse traffic and usage patterns to improve our services
• Support the functionality of our PokieFox app and progressive web application (PWA)

Types of Cookies We Use

Strictly Necessary Cookies

These cookies are essential to the operation of our website and cannot be switched off. We rely on them to enable core functions such as account authentication, the PokieFox casino login process, session management, and fraud prevention. Without these cookies, services you have specifically requested — such as accessing your account or making a deposit — cannot be provided.

Functional Cookies

Our functional cookies allow us to remember choices you make and provide enhanced, personalised features. For example, they help us recall your preferred language (English or Chinese), your display settings, and whether you've previously acknowledged our terms. At PokieFox, we use these cookies to make each visit smoother and more relevant to your needs.

Performance and Analytics Cookies

We use performance cookies to collect information about how visitors use our platform — which pages are visited most frequently, how users navigate between sections, and where errors may occur. This data helps us continually improve the PokieFox casino experience. All information gathered by these cookies is aggregated and anonymised; it does not identify you personally.

Targeting and Advertising Cookies

At PokieFox Online Casino, we may use targeting cookies to deliver relevant promotional content, including information about the PokieFox casino bonus offers, daily missions, and rebate programmes. These cookies track your browsing behaviour across our site and may be used by our trusted third-party advertising partners to show you content that is relevant to your interests. You may opt out of these cookies without affecting your ability to use our core services.

Third-Party Cookies

Some cookies on our platform are placed by third-party service providers who help us deliver our services. These may include game providers such as Pragmatic Play, PG Soft, NetEnt, and others integrated into our PokieFox Casino platform, as well as payment processors supporting methods like Visa, Mastercard, PayID, Apple Pay, Google Pay, and cryptocurrency networks. We do not control third-party cookies and recommend reviewing those providers' own privacy and cookie policies.

Cookie Duration

We use both session cookies and persistent cookies on our platform:

• Session cookies — These are temporary and are deleted automatically when you close your browser. We use them to manage your active gaming session and PokieFox casino login state.
• Persistent cookies — These remain on your device for a set period or until you delete them manually. Our PokieFox platform uses persistent cookies to remember your preferences and support analytics functions.

Managing and Controlling Cookies

We respect your right to control how cookies are used on your device. When you first visit pokiefox.com, we present a cookie consent notice that allows you to accept or customise your preferences. You may also manage cookies directly through your browser settings at any time. Most modern browsers allow you to:

• View which cookies are stored on your device
• Delete individual or all stored cookies
• Block cookies from specific or all websites
• Set preferences for first-party and third-party cookies separately

Please be aware that restricting certain cookies — particularly strictly necessary ones — may impact your ability to use key features of our PokieFox Online Casino platform, including completing the login process, accessing bonus offers, or processing withdrawals via supported payment methods.

Cookies and Bonus Eligibility

Our PokieFox casino bonus system, including the Welcome Bonus, the Register Free AU$18.88 offer, Daily Mission rewards, and rebate programmes, relies on cookies to correctly identify eligible sessions and attribute bonus claims. We use cookies to verify that promotional conditions — such as minimum deposit thresholds and single-claim restrictions — are properly enforced. Disabling or clearing cookies during an active bonus session may result in the loss of promotional credits.

Updates to This Cookies Policy

We reserve the right to update this Cookies Policy at any time to reflect changes in technology, legislation, or our operational practices. When we make significant changes, we will notify you through a prominent notice on our website or via the contact details associated with your account. We encourage you to review this page periodically. Continued use of the PokieFox platform following any update constitutes your acceptance of the revised policy.

Contact Us

If you have any questions about how we use cookies, or if you would like to exercise any of your rights in relation to cookie-based data processing, please do not hesitate to get in touch. Our support team is available 24/7 and can assist you in English, Chinese Mandarin, Bahasa Indonesia, and Filipino.

• Email: support@pokiefox.com
• Live Chat: Available 24/7 directly on our website at pokiefox.com

PokieFox Online Casino is operated by The Secure100 and is licensed under the Curaçao Gaming Authority (CGA). We are committed to maintaining the highest standards of transparency, security, and responsible data practices for all our players.