PokieFox Casino Terms and Conditions

Welcome to PokieFox Casino. These Terms and Conditions govern your access to and use of our website located at pokiefox.com, as well as all services, games, promotions, and features we provide. By registering an account, accessing our platform, or using any of our services, you confirm that you have read, understood, and agreed to be bound by these terms in full. We encourage you to review this document carefully before proceeding. If you do not agree with any part of these terms, you must not use our services.

1. About Us

At PokieFox Casino, we operate under the name "The Secure100" and are licensed by the Curaçao Gaming Authority (CGA). Our platform has been designed to provide a safe, fair, and entertaining gaming environment for players in Australia and other supported markets. All services offered through pokiefox.com are subject to the regulatory requirements of our licensing authority. We reserve the right to restrict access to our platform in jurisdictions where online gambling is prohibited by law.

2. Eligibility and Account Registration

To use our services, you must meet all of the following requirements:

  • You must be at least 18 years of age or the legal gambling age in your jurisdiction, whichever is higher.
  • You must be a resident of a country where access to online gambling is not restricted or prohibited.
  • You must provide accurate, complete, and up-to-date personal information during registration.
  • You must not have been previously excluded or banned from our platform.
  • You are permitted to hold only one account on our platform; duplicate registrations will result in the forfeiture of all credits and balances.

We require that the name used during registration matches the name on your bank account. Failure to comply with this requirement may result in the suspension or permanent closure of your account, along with the forfeiture of any associated credits, bonuses, or winnings. At PokieFox, we take identity verification seriously to protect both our players and the integrity of our platform.

3. Deposits and Withdrawals

3.1 Deposits

Our PokieFox platform accepts deposits in Australian Dollars (AUD) with a minimum deposit amount of AUD 5. We support a wide range of payment methods including Visa, Mastercard, PayID, Osko, Apple Pay, Google Pay, Bitcoin, Ethereum, Tether (USDT), Tron (TRX), and Polygon (POL). All deposits must be made from payment methods registered in your own name.

3.2 Withdrawals

We process withdrawal requests with a pending time of up to 30 minutes. The minimum withdrawal amount is AUD 30, and our daily withdrawal limit is AUD 50,000. We are proud to impose no maximum win limit on our players. Withdrawals are only available to verified accounts, and we may request additional documentation to confirm your identity before processing any cashout request.

4. Bonuses and Promotions

At PokieFox Casino, we offer a variety of bonuses and promotional offers to both new and existing players. All bonuses are subject to the specific terms outlined at the time of the offer and the general conditions set out below.

4.1 Welcome Bonus

We offer a 50% Welcome Bonus for slot games, limited to a one-time claim. The minimum deposit required to activate this bonus is AUD 100, and the maximum bonus amount is AUD 388. This bonus applies to slots and pokies games only. The following withdrawal requirements apply:

  • Minimum withdrawal: winover ×6
  • Maximum withdrawal: winover ×10
  • Any balance exceeding the maximum withdrawal limit will be forfeited.
  • Save/Purchase Free Game features are not permitted while this bonus is active.

4.2 New Member Free Bonus

Our PokieFox bonus for new registrations grants players AUD 18.88 upon completing a specified task. This is a one-time claim and is valid on all games except BNG. To unlock withdrawal of this bonus, players must reach a credit balance of 200. Minimum and maximum withdrawal are both capped at AUD 30. Your wallet balance must be below AUD 0.10 at the time of claiming, and this offer cannot be combined with any deposit.

4.3 Daily Mission Rewards

We reward consistent players through our Daily Mission program. Depending on your deposit tier, the following milestones apply:

  • For deposits between AUD 20 and AUD 99.99: Free credits of AUD 6, AUD 12, AUD 18, AUD 24, and AUD 30 are awarded on the 2nd, 4th, 6th, 8th, and 10th deposits respectively.
  • For deposits of AUD 100 and above: Free credits of AUD 20, AUD 40, AUD 60, AUD 80, and AUD 100 are awarded on the 2nd, 4th, 6th, 8th, and 10th deposits respectively.

4.4 Other Promotions

We also provide the following ongoing promotions at PokieFox Casino:

  • Turnover Daily Rebate: 1% rebate on daily turnover
  • Win-Lose Daily Rebate: 3% rebate
  • Weekly Commission: 5%
  • Share Task Bonus: AUD 8.88
  • Daily Random Free: Up to AUD 18.88
  • App Bonus: AUD 8
  • Share Bonus: AUD 5
  • Daily Slot Bonus: 20%
  • Unlimited Slot Bonus: 10%

4.5 General Bonus Rules

We enforce the following rules across all promotions without exception:

  • All applicable promotions must be activated before starting a game session.
  • Deposits, free credits, rebates, and commissions may not be combined with other active promotions unless explicitly stated.
  • We reserve the right to modify, suspend, or cancel any promotion at any time without prior notice.
  • Any violation of our bonus rules will result in immediate forfeiture of all credits, bonuses, and associated winnings.
  • Illegal betting, abnormal betting patterns, bonus hunting, side betting, saving free game states, and depositing with the sole intent to withdraw will result in the freezing of deposits (including profits and bonuses) and the clearing of account balance to zero.

5. Games and Software

Our gaming library spans content from 68 software providers, including NetEnt, Microgaming, Play'n GO, Pragmatic Play, Playtech, Novomatic, IGT, PG Soft, Hacksaw Gaming, Aristocrat, JILI, CQ9, and many more. We offer slots, live casino games, roulette, blackjack, baccarat, video poker, jackpot games, keno, crash games, virtual sports, and other card games. Our live casino section features 12 categories including Live Roulette, Live Blackjack, Live Baccarat, and Live Poker, powered by providers such as Big Gaming, Dream Gaming, and Sexy Gaming.

6. Responsible Gaming

We are committed to promoting responsible gambling on our PokieFox platform. We encourage all players to set personal deposit limits, session time reminders, and self-exclusion periods if needed. If you believe your gambling habits may be causing harm, please contact our support team immediately via live chat or at support@pokiefox.com. We will take reasonable steps to assist you.

7. Customer Support

Our support team at PokieFox Casino is available 24/7 via live chat and email at support@pokiefox.com. We provide assistance in English, Chinese Mandarin, Bahasa Indonesia, and Filipino to serve players across the Asia-Pacific region. Whether you have a question about the pokiefox login process, the pokiefox app, or a bonus claim, our team is always ready to help.

8. Mobile Access and the PokieFox App

We offer a fully mobile-optimised web experience accessible through any modern browser. Our PokieFox Casino app is available as a Progressive Web App (PWA), providing a wallet-style interface that gives players easy access to all games, account features, and promotions directly from their mobile device. No separate download from an app store is required to enjoy the full pokiefox casino app experience.

9. Limitation of Liability

We provide our services on an "as is" basis and make no warranties, express or implied, regarding uninterrupted access or error-free performance. To the fullest extent permitted by applicable law, we shall not be liable for any direct, indirect, incidental, or consequential damages arising from your use of our platform, including but not limited to loss of funds resulting from technical failures or unauthorised account access caused by your own negligence.

10. Amendments to These Terms

We reserve the right to update or amend these Terms and Conditions at any time. Any changes we make will be posted on this page, and continued use of our platform following such changes constitutes your acceptance of the revised terms. We recommend that you review this page periodically to stay informed of any updates.

If you have any questions regarding these Terms and Conditions, please do not hesitate to contact us at support@pokiefox.com. We are here to ensure your experience at PokieFox Casino is transparent, fair, and enjoyable.